All Systems Operational

Diamond Operational
Infrastructure Operational
Non-Production Operational
Test Operational
PRMI Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Diamond Web Response Time
Fetching
Diamond Business Response Time
Fetching
Diamond Error Rate
Fetching
Diamond Web Page Load Time
Fetching

Sep 14, 2026

No incidents reported today.

Sep 13, 2026

Completed - The scheduled maintenance has been completed.
Sep 13, 05:01 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 13, 04:00 CDT
Scheduled - We are applying an emergency patch as part of our ongoing efforts to safeguard your data and maintain the integrity of our hosting environment.

Maintenance Window
Sunday, September 13, 2026 - 4:00 AM – 6:00 AM CDT
Impact: VPN tunnels and Cisco VPN client connections will be unavailable during this window. During this period, some services may be briefly unavailable. We recognize that downtime can be disruptive, but addressing this vulnerability promptly is critical. Acting now prevents potential compromise and ensures our security posture remains strong.

Your trust and security are our highest priorities, and we are taking decisive steps to protect both.

Thank you for your understanding as we complete this urgent maintenance.

Sep 11, 07:03 CDT

Sep 12, 2026

No incidents reported.

Sep 11, 2026

No incidents reported.

Sep 10, 2026

Completed - The scheduled maintenance has been completed.
Sep 10, 07:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 10, 03:00 CDT
Scheduled - The Azure team will be applying Microsoft updates tonight to the following C43 environments. To complete the installation process, the servers will be restarted and back online by 7:00 am CT.

• Test-2


Please report any conflicts, otherwise we will move forward with the Microsoft updates.

Thank you,

Azure Team

Sep 9, 14:16 CDT

Sep 9, 2026

No incidents reported.

Sep 8, 2026

No incidents reported.

Sep 7, 2026

No incidents reported.

Sep 6, 2026

Completed - The scheduled maintenance has been completed.
Sep 6, 06:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 6, 02:00 CDT
Scheduled - The Azure team will be applying Microsoft updates after 4:00 am CT on Sunday morning to the following C43 environments. To complete the installation process, the servers will be restarted and back online by 7:00 am CT on Sunday morning.

• Prod-Bus-1
• Prod-Web-1
• Prod-SQL-1

Please report any conflicts, otherwise we will move forward with the Microsoft updates.

Thank you,

Azure Team

Aug 31, 16:35 CDT

Sep 5, 2026

No incidents reported.

Sep 4, 2026

No incidents reported.

Sep 3, 2026

No incidents reported.

Sep 2, 2026

No incidents reported.

Sep 1, 2026

No incidents reported.

Aug 31, 2026

No incidents reported.